Terms of service

Welcome to Tail Tales 🐾✨
By accessing and using our website, you agree to the following terms and conditions. Please read them carefully.

1. General Information
 • This website is operated by Tail Tales, based in Barcelona, Spain.
 • All products displayed are subject to availability and may change without prior notice.

2. Ordering
 • By placing an order, you confirm that all information you provide is accurate and complete.
 • Orders are confirmed once payment has been successfully processed.

3. Shipping & Returns
 • Shipping times may vary depending on destination and carrier.
 • If your order arrives damaged or incorrect, please contact us within 7 days with photos of the issue. We’ll be happy to offer a free replacement and refunds.
 • For reasons such as change of mind or personal preference, returns are not accepted.

4. Pricing & Payment
 • All prices are inclusive of applicable taxes unless stated otherwise.
 • Payments are securely processed through trusted third-party gateways (such as PayPal or credit card providers).

5. Intellectual Property
 • All content on this website, including text, images, and logos, is the property of Tail Tales and may not be used, copied, or reproduced without permission.

6. Liability
 • Tail Tales is not responsible for delays, damages, or issues caused by third-party service providers (including shipping carriers and suppliers).

7. Updates to Terms
 • We may update these Terms & Conditions at any time. Continued use of our website signifies your acceptance of any changes.

For questions, please contact us at support@tailtales.com.